Nathan Brun
Operations Manager
About
A financially savvy, customer experience-oriented Operations Manager with a passion for health and fitness. Over 6 years of experience in the fitness industry, with a focus in corporate policy and process efficiency. Committed to promoting the highest standards and company values.Six Sigma Yellow Belt
Certified Personal Trainer, ACE, 2011-Present
CPR & First Aid Certified (American Red Cross) 2010 – Present
Languages – English (Native), Spanish (Bilingual)
Skills
Self Confidence
Self Confidence
Decisiveness
Initiative
Work Ethic
Flexible and Adaptable
Experience
- October 2013 - Present
- June 2011 - September 2013
Silver Town
IT - Software Services
Reduced operating budget waste by 2.5% year-over-year for the past 2 years through new inventory management system
Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers & management trainees
Streamlined business outreach and re-engagement of lost customers in coordination with the Marketing department
Uphold the highest standards of club cleanliness and staff conduct while reducing staff turnover by 22%
Silver Town
IT - Software Services
Managed a sales team of 8 sales staff, later expanding to 12
Responsible for team performance, scheduling, & event organization
Oversaw club cleanliness staff & member conduct
Education
B.B.A
Vermont State University
2010
Photos
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