Profile
I like to learn and implement. Below are my summary of Skills.
• Running End to End Sales and conducting demos and presentations to explain about features of SAAS products and how they can use them in their organization.
• Cold Calling experience and generating leads through LinkedIn.
• Engaged in initializing and enhancing the customer life cycle that includes Customer on-boarding, mapping the customer journey, identifying opportunities for up-selling and cross-selling, developing best practices.
• Set guidance and assistance for our Clients and act as a product evangelist
• Closely monitor the NPS score and mitigate the risk for Customer Churning.
• Technical Account Manager that has been experienced in working closely with the Delivery team to drive project executions and implementations.
• Good knowledge of Excel based features: Advance Functions like V-lookup, Lookup, pivot tables, charts, etc.
• Continuous engagement in developing C-level reports and dashboards pertaining to IT Analytics, Assets
• Extensive knowledge in various Operating system’s applications.
• Thorough experience in SQL, Reporting Services