Profile
Maximizing resources and improving bottom line through expert leadership in quality service, staff development, cost control, and visionary P&L management. Senior F&B operations and general management leveraging more than 18 years of top-level operations responsibilities for multi-service companies within Africa. Repeatedly hired and commended by owners for improving bottom line margins while increasing quality and service in organisations ranging from 60 to 300 employees and 30 M MRU Rupees to 180 M MRU Rupees budgets. Building strong teams and efficient systems to positively impact start-up businesses, growth and downsizing objectives.
Experienced hospitality management professional with a proven record of managing operations and staff. An outgoing, dynamic and sales focused professional, relentless drive to deliver more than just results. Extroverted and goals-focused hospitality professional with progressive experience in f&b operations/service, patron care, sanitation and food handling. I possess an analytical and expedient approach to problem solving which always results in a win/win resolution for all parties. I have a self-assurance that enables goals to be achieved, and I am constantly looking to introduce new products and services that will meet the needs of tomorrow's savvy global consumers.