Ganesh Krishnamurthy

GANESH K
Mob:7022407916
Bangalore
Email: ganjaskris@gmail.com

Seeking Technical Manager position

PROFESSIONAL SYNOPSIS
 A dynamic young looking and Energetic professional with over 20 years of extensive experience in System Administration and Technical Support of Hospitality Industry.


 Currently handling Opera, Micros and Shawman softwares .
Doing Shawman point of sale menu programming and configuration of parameters for outlets .
 Providing infrastructure support for the new upcoming projects .
 Creating policies and procedures for the department .
 Doing process improvements and root cause analysis.
 Handling International customers .
 Windows patches and Symantec administration .
 Data analysis using python .




IT SKILL SET

Operating System : Windows 2000/2008/2012 XP, SCO Unix, Linux
Servers : HP, DELL,FUJITSU and IBM
Networking : LAN, WAN, TCP/IP, ISDN, DHCP, DNS
Applications : Micros, Opera ,ERP LS Retail ,Orion ,Python











Total EXPERIENCE details




Year Company Name Designation Responsibility
Aug 1995- Dec1997 Welcom Group –ITC Hotel,Hyderabad Support Executive(Pre-opening team) IT Support –Software/Hardware
Jan 1998- August 2000 Oberoi Bangalore Systems Controller Handled MICROS and FIDELIO PMS
Sep 2000- Nov 2006 TAJ Group of Hotels Systems Executive Micros/Fidelio and Shawman software .Infrastructure management.
Nov 2006 – Sep2007 Prologic first Assistant Manager Software support
Sep2007- Aug2008 The Paul Bangalore IT Manager (Pre opening) Micros/Fidelio and Shawman support
Sep 2008- Mar2009 Zuri group of Hotels IT Manager IT Infra management and Shawman software.
APR 2009 –Nov 2011 Mathan Hotel, Bangalore IT Manager –Pre opening IDS and full IT Management.
Dec2011 –March 2012 Fire Luxor group IT Manager IT Managemet
Apr 2012 – March 2016 JASMIS GROUP,BAHRAIN IT Incharge Micros point of sales programming, Team management and IT infrastructure management.
Apr 2016 – Till now Six Sigma soft solutions /Sell craft IT Manager at Client site – Taj Group Complete IT Support Opera/Shawman and IT infrastructure.



CORE COMPETENCIES

Management
 Implementation of project plans within pre-set budgets and deadlines.
 Developing long-term partnerships with suppliers & vendors; managing day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms.
 Consistently evaluating vendor performance to ensure adherence to predefined specifications and supply of quality material / execution of job works.
 People management and team management.
 Practicing safety policies at the Hotel
 Track and manage CAPEX and operational budget for the department

System Administration
o Designing Backup Strategy & ensuring scheduled / unscheduled backups as per the backup plan.
o Installing and configuring Unix, NT/XP Operating Systems, Application Software, Anti-Viruses & Hardware.
o Managing disk space, user profile creation and user rights management.
o Generating MIS reports and forwarding it to the top management for decision making process.

o Troubleshooting problems pertaining to Performance Tuning, Network Administration, Application Conflicts and System Bugs.
o Installing and configuring Operating Systems, Application Software, Anti-Viruses & Hardware.
 Completely done the full IT set up of the new Hotel in Bangalore and Hyderabad.
 Handled 35 outlets in Bahrain which includes fine dining restaurants Tony Romas, Lechocolat, Marash and WOOD. Completely done programming and design of the menus for the restaurants.

 The project includes Opera/Micros, Alif and FMC softwares implementation and
 Complete networking of the Hotel including Wireless internet.

 Worked for Prologic first India (P) Ltd , a Hospitalty Software Company and handled Implementations and IT support for South India Clients .

 For Taj Group of Hotels(India) and Oberoi Hotel (India) done the following .
Done set up and managed Local Area Networks & Networking Devices Administration.
 Handled all the Softwares like FIDELIO, OPERA , MICROS, ALIF ACCOUNTING PACKAGE and SHAWMAN POS.
 Expertise in administration of Windows/ SCO Unix/ Linux Operating Systems and Netware servers.
 Showed good communication and interpersonal skills with proven abilities in resolving complex networking, hardware and software related issues.
 Handled Technical help desk operations in Taj Group.
 Interacting with customers and resolving the problems.
 Team building skills.
 Trained juniors in the department and IT Training for other departments.
 Preparing budget for the department .





ACADEMIC QUALIFICATION
 Attended Cyber security Seminar from Roshcomm Bahrain in Oct 2014.
 ITIL Certified.
 Honours Diploma in Software Technology (Oracle, SQL, Unix) from NIIT, Bangalore .(India)
 Master’s Degree in Science (M.Sc) – Physics with 71.25% from Alagappa University .(India)
(Secured Merit Scholarship for the M.Sc Programme at Alagappa University).
 Bachelor’s Degree in Science (B.Sc) – Physics with 80% from Madurai Kamaraj University .

PERSONAL DETAILS
 Residential Address : G5, Bindhya Residency, JP Nagar 7th phase, Bangalore -78




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