Profile
A visionary & Innovative technocrat with extensive 15+ years of progressive experience. Telecom industry qualified consultant at Virtual Infrastructure, Business Continuity and IT Service Management for Managed, Hosted & Cloud Service operations, accountable for Service Fulfillment (SF) & Service Assurance (SA) to Business & Public service domains.
Core areas of expertise & product domains includes Software Defined Data Center (SDDC), Infrastructure as a Service (IaaS), Multi-Tier Infrastructure as a Service (mtIaaS), Platform as a Service (PaaS), Software as a service (SaaS), Desktop as a Service (DaaS), Information & Communication Technology as a Service (ICTaaS), Managed Network & Security Services (MNSS), Mobile Device Management (MDM), Hosted Unified Communication Service (HUGS), Private, Dedicated & Public Clouds, and Business Continuity & Resiliency Service (BCRS).
Highly resourceful and diligent personnel with intellectual abilities to drive productive business growth. Assertive outstanding communication, strong interpersonal & people management skills, involved in multi-vendor governance & negotiations. Assured record in building team(s) leading to outstanding performances. Effective leader at influencing and empowering divergent groups. Known for abilities to generate & manage momentum in delivering timely results with an aptitude to think “out of the box”. Capable to adapt to a wide variety of work setups, manage multi responsibilities while nurturing necessary lines of communication in operations management.
Profound service lifecycle management understanding -design, implementation, optimization and support systems. Conduct complex technical research on feasibility & impact analysis. Build service delivery strategy with contingency plan. Passion to resolve complex business challenges with innovative skills and translating them into solutions. Real-time experiences enabled me to gain a deep diverse understanding of skills needed to succeed as service delivery strategist from innovation to successful inhibition on distinct ICT domains.