Madhur Agnani

MADHUR AGNANI
Contact: 00968-96961423 ~ E-Mail: madhur.agnani.jshm@gmail.com



I am currently serving as the Restaurant Operations Manager with S & H Chocolate Lounge & Restaurants, Muscat, Oman.

This role requires me to head a team of 12 members in the organization; set performance standards and measuring performance for efficient functioning of restaurant business; report directly to Managing Director of the company; impact restaurant profitability through effective strategic & tactic decisions for profit & loss plans, sales, marketing, operations, new promotions & initiatives, HRM, administration and new business development; formulating strategic business plans entailing budgeting & forecasting.

While my resume is attached for your perusal, a list of accomplishments indicative of my experience includes:
• Successfully amplified customer base by 11% by maintaining effective relationships like providing extra care to the guest and giving more importance, Letting them feel that they are important to us
• Showcased excellence in establishing successful restaurant plans to develop them, thereby bringing in 2000 Omr worth additional revenue
• Honoured with Certificate for Exceptional Customer service certified by G ford Institute on 24/06/2015

My capability to formulate long term/short term strategic plans to enhance profitability & revenue across all departments like Housekeeping, F&B, Room Service, Guest Servicing and CRM; organize the promotional activities and elevating the business & market coverage will be of interest to you. I have a proactive management style with highly developed analytical and problem solving skills.

I bring to your company my years of relevant experience and my drive for results and positive outcomes. I am prepared for the next challenge in my career and look forward to hearing from you.

Thank you for your time and consideration.


Best Regards,



MADHUR AGNANI
Enclosure: Resume