Shiva Shankar Kumar Suman

 Fifteen plus years of experience in ITES/BPO/KPO/ IT services industry
 Profound experience in Sales and Customer Relationship Management
 Experience in Bid Management & Proposal Development
 Exposure in charting out Sales & Marketing Strategies leading in contributing towards enhancing business volumes & growth to achieving profitability norms
 Strong capability to identify key information for Lead Generation & build Target Account List from secondary sources like Insideview, Hoovers, One Source, LinkedIn, ZoomInfo etc.
 Experience in Due Diligence, Feasibility Analysis, Solution Selling, Service Management, Sales Negotiation & Lead Management
 Held marketing campaigns & represented companies at multiple events inorder to build awareness about the company & identify new prospects (Wolrd BPO/IT Forum – New York 2013)
 Ability to rapidly assimilate new technology and business functions
 Established credibility in client interfacing and client management
 Experience in identifying niche markets and developing road maps to reach them
 Ability to liaise at all levels of the organisation and to build credibility and rapport with senior stakeholders and colleagues