Saeed Akakah, Bb Lean Six Sigma

Operations Support and Logistics Services Manager at Banque Saudi Fransi

Saudi Arabia | Financial Services / Banking / Broking / Forex / Investment

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Executive manager successful at delivering over SR 50mm in cost containment by building an organizational culture of continuous process improvement. Expert in deploying best business practice, innovative business solution and online banking services and products with consideration to user experience, customer's needs and regulations.
Areas of strength include risk assessment, retail operations and logistic services, online channels and contact center operations, business research and development, benchmarking, quality assurance, end-user experience, analytical and customer's problem solving, transformation, leads generation via online channels, customers migration, developing and processing payments and cards network(MADA, VISA and MasterCard).

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