Pallavi Wasnik
ITSM/ITIL Process Consultant at HCL Technologies
Pune,Maharashtra,India | IT - Software Services
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• IT Service Management Consultant & Process Auditor in HCL with accomplished experience across multiple areas such as IT Process Transformation & Transition, Auditing, IT Infrastructure Management & Service Delivery Improvement methodologies.
• Extensive knowledge with implementation of internationally acknowledged IT Service Management Frameworks like ITIL and External Certification Standards like ISO 20000 Lead Implementer.
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