Padmakar Boyapati

• More than Twenty years of experience in PMO, Portfolio, Program, Project and Technology Management.
• Experience in planning process of yearly strategic investments for various Business divisions and alignment of the projects with Business Strategy.
• Currently managing the Credit Card/Prepaid Card Issuance and Credit Card Migration programs.
• Managed CRM system implementation project and enabled the bank to streamline the lead management, complaint management, Service Requests and campaign management within the bank.
• Launched Contactless card Issuance and Acquiring, and achieved NBO’s strategic objective of being first bank in Oman to launch Contactless products into the market.
• Launched POS Acquiring Business to implement the strategic initiative of the bank and create a new revenue stream for NBO.
• Managed the eCommerce Issuance project to ensure the eCommerce transactions done by the customer using NBO Debit and Credit cards are secure through 3D secure technology.
• Managed the EMV compliant switch implementation project and enabled the bank to have the capability to issue and acquire EMV cards, and ensured that there are minimal issues during migration of the cards and ATMs from the old switch to the new switch.
• Implemented the Quality Management System(QMS) within IT & PMO group based on ISO 9001:2008 standards.
• Experience of managing Project Management Office (PMO) in the Bank.
• Experienced in managing large scale complex Programs/Projects involving multiple stakeholders and leading and directing multiple project teams
• Track record of delivering customer-focused, well-architected, quality products on time, within budget, while adapting to shifting and conflicting demands and priorities.
• Successfully managed Projects/Programs with budgets of over US $ 10 million
• Strong Skills and experience in Service Management, Quality, Contract and Vendor Management.
• Extensive work in initiating, managing and development of large scale corporate projects involving multiple databases, web and software platforms
• Experienced in the development, maintenance and support of the Branch front end, Payment and Intranet based applications.