Naseem Abubaker

Senior Support Engineer at MICROSOFT INDIA (R&D) PVT.LTD.

Bangalore,Karnataka,India | IT - Software Services

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More than 13 years of IT infrastructure management.
More than 9 years of experience in Consulting, Product support and Research & development.
Over 8 years of hands-on, multi-tasking experience, adept at handling multiple system operations, including installation, upgrade, configuration, administration and maintenance of Microsoft environments.
Numerous projects in design, implementation, maintenance and fine tuning.
Primary focus with strong expertise on Microsoft products System Center products suite.
Good understanding of ITIL processes, team management in onsite/offshore model, offshore transitions.
Good understanding and experience in working with team members from different cultures across globe.
Solid knowledge on Microsoft web services – IIS.
Excellent soft skills which include communication, team building and process documentation.

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