Profile
– 19+ years of experience from Techno-Managerial to Board level responsibilities with several industry recognized certifications.
– Experience in setting up & run Shared Services Center, Offshore & Remote Delivery Center for IT & Non IT Services, Customer Support Desk including BPO.
– Experience in managing Vendors, People, Facilities, Operations, Financials, Statutory procedures etc.
– Experienced in Global Consulting, Bid Management, Solution Management, Pricing & Delivery Model, Large Program & Project Management etc.
– Strong Knowledge of Methodologies / Tools such as; ITIL, Lean, Six Sigma, PMP, SAP etc.
– Visiting faculty & guest speaker at some of the reputed Management & Technology Colleges
Specialties: Global Projects / Programs / Delivery / ERP Operations Management, Onsite-Offshore Transition, Global Delivery Management, Shared Service Center etc.