Profile
Senior Credit Manager offering 16.5 years of experience in streamlining entire accounts receivable, credit collections operations & project accounts across the organization by implementing & effectuating credit control & compliance policies.
Possess an innate flair of accepting challenges with skills in managing & leading collections & recovery functions and achieving desired targets. Merit of leading collections process across varied industries, namely Chemical, Medical Devices, Retail, Consumer Durables & IT within the specified operating model and strategic direction.
Valued for monitoring risk through COFACE, developing collection strategies and providing supervision for daily operations of team members to ensure zero bad debts and DSO in line with corporate guidelines. Played a key role in setting target, following up with customers, resolving all commercial issues, maintaining MIS, steering audits, performing reconciliations, onboarding customers and performing other activities related to collections.
Implemented several process improvement initiatives for customers resulting in significant cost savings and increased productivity. Utilized Six Sigma methodology for quick realization of payment from customers.
I united and motivated a team of five underperformers. After one-year we Improved DSO/DDO/Balance % current to the industry benchmark.