Desktop SupportSystem EngineerFMS engineerConfigurationTroubleshooting OS issues
Experience
1 to 3 Years
Industry
IT - Hardware & Networking
Functional Area
IT
Dear All Direct Interview Call for Systems Engineer @Chennai Explore Career opportunity at Precision Group, For Systems Engineer at Chennai Venue: Precision Infomatic (M) Pvt Ltd No:22 Habibullah Road,T Nagar,Ch-17 Designation Systems Engineer Role Desktop Support Experience Min 1 year to 3 Years Nature of Job Permanent Positions 10 Duration for Joining: within 10 to 15 days Job Profile *Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) *Software
installations and troubleshooting of all types of customer oriented
field problems, network setting for TCP/IP and Internet setup. *Trouble shooting of all types of Hardware and software applications problems. *Configuring & troubleshooting of Desktop/Laptops for L1 backup and recovery. *Configuring & troubleshooting of printer, scanner & LAN related issues reported by users *Installation and configuring of wireless Data Cards in users laptops. *Exposure in Active Directory user creation & deletion *Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. *Trouble shooting hardware, software & networking problems. *User group policies creation & modification *Monitoring of virus issues through Symantec Endpoint Protection antivirus. *Regular data & mail backup of MS outlook (PST files). *Password creation & resetting to end users through remote desktop *Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express *Remotely
resolving application problems and network problems and mail
configurations through net meeting, remote desktop sharing. *Resolving tickets with in the SLA which is raised from End User side. *Maintaining Assets through Asset Management Tools *Design and integrate specifications for systems *Participate in an on-call rotation *Recommend new processes and procedures, equipment and software *Act as a senior resource for other System Engineers and for the team *Communicate and interact with the other team members or colleagues to ensure coordination and cross-training Desired skills and experience *Any Bachelor's degree / diploma or equivalent *Certification or knowledge in ITIL *Willing to work under 24/7 support *Provide user support to quickly diagnose and resolve desktop issues *At least 12 to 36 months experience in a similar Desktop support role *Good verbal & written communication skills