Training Needs Hiring Coaching training Voice & Accent Training Voice And Accent Vna Trainning
Experience
1 to 6 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Job Description
Analyze the Coaching / Training needs of the agents & support them in delivery. Support floor Training Initiatives: Resolution & Communication /Vitality Training etc. Handle People and Product Escalations.