Full Time
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Skills
KQualification: 10+2/Any graduate / undergraduate / Diploma Position: TSE SR TSE CCE Sr. CCE Team Leader Floor Manager Kolkata : 0 -2 yrs of experience Key requirements are:- Experience
- 0 to 3 Years
- Industry
- ITES / BPO / KPO / Outsourcing
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
Handling the outbound calls of US clients making aware of technical issues regarding their computer and provide proper technical support solution using remote desktop connection.
Key Tasks and Responsibilities
o The incumbent would be responsible to handle call-closings.
o Do Call Barging; take Mock calls, Quality Reporting.
o Call statistics and manage Caller efficiency by giving Training,
Key Tasks and Responsibilities
o The incumbent would be responsible to handle call-closings.
o Do Call Barging; take Mock calls, Quality Reporting.
o Call statistics and manage Caller efficiency by giving Training,
Visit us at: Octane infosolution pvt ltd Address:
CF-30,salt lake sec-1,near Purto Bhawan,near 6no water tank. kolkata-64. Monday-
Friday, 11-5 PM.
- Company
- Octane Edutech Pvt Ltd
- Location
- Octane Edutech Pvt Ltd
CF-30,Saltlake,Sector-1 - Website
- http://www.octaneedutech.com
- View Jobs By This Company
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