Urgent opening for Tele-counselor

We are having and urgent opening for one of the leading Fashion Design Teaching Academy

Industry.

Designation: Tele-counselor.

Location:Vidya Vihar

Package:17000/- to 25,000/- per month depends on experience and capability.

Experience: 1 To 5 years.

Job Type: Full-time - 10 to 7 Monday to Saturday

•JD for Tele-counselor:

Responsibilities

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Direct prospects to the field sales team when needed

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements

· Proven experience as telesales representative or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone

· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

· Ability to learn about products and services and describe/explain them to prospects

· Excellent knowledge of English

· Excellent communication and interpersonal skills

· Cool-tempered and able to handle rejection

· Outstanding negotiation skills with the ability to resolve issues and address complain

If interested, kindly forward your updated CV with the below mentioned points:

· Current CTC:

· Expected CTC:

· Yrs of exp:

· Notice Period:

· Location:

· Thanks & Warm Regards

· Nilam

· HR Executive

· Sankalp Placement (I)Pvt Ltd

· Tel : 022-43339227

· Website: www.sankalpplacement.com

· email id :sankalpp04@gmail.com