ITES / BPO / Operations / Customer Service / Telecalling
Job Description: · Registration of newly enrolled students for the specified batch and course. · De-registration of the students opting for future batches. · Short listing of students to be called for on-boarding from the MIS shared by the respective department. · Keeping a track of the renewal mails received from the students. · Sending mail to the respective department for passing JV in student's trading account for renewal after verification. · Responsible for software activation/de-activation in student's accounts. · Responsible for control trade activation/extension in students accounts. · Re-registration of students after getting necessary approvals and after duly checking number of attempts. · Sending Voice logger reports. · Activation and registration of students for Ignite Messenger. · Sending regular SMS's to students. Excel Knowledge, Process Oriented. PC skills, Problem solving skills, Inter Personal skills.