OMMUNICATION SKILLS – VERBAL AND WRITTEN: COMMUNICATES EFFECTIVELY WITH CUSTOMERS AND COLLEAGUES
Experience
Fresher
Industry
Courier / Transport / Freight / Logistics
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Provide timely, complete and professional responses to customers.
Verify customer requirements and agree on suitable solution.
Respond to customer requirements based on historic transactions, if applicable, and other customer specifics, if known.
Proactively provide customers with accurate product and pricing information based on their needs