Skills: -Proven experience as telesales representative or other sales/customer service role -Proven track record of successfully meeting sales quota preferably over the phone -Good knowledge of relevant computer programs (e.g. CRM software) and telephone
Experience
1 to 1 Years
Industry
IT - Software Services
Functional Area
IT
Designation: Telesales Representative Executive Job Description: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. Responsibilities: -Contact potential or existing customers to inform them about a product or service using scripts -Answer questions about products and services or the company -Ask questions to understand customer requirements and close sales -Direct prospects to the field sales team when needed -Enter and update customer information in the database -Handle grievances to preserve the company’s reputation -Go the “extra mile” to meet sales quota and facilitate future sales -Keep records of calls and sales and note useful information Requirement: Qualification: Any Graduate Exp: 6 months – 1 year Skills: -Proven experience as telesales representative or other sales/customer service role -Proven track record of successfully meeting sales quota preferably over the phone -Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems -Ability to learn about products and services and describe/explain them to prospects -Excellent knowledge of English -Excellent communication and interpersonal skills -Cool-tempered and able to handle rejection -Outstanding negotiation skills with the ability to resolve issues and address complaints