E-MAIL/SMS DIRECT MARKETING CRM DATABASE MANAGEMENT OUTBOUND CALLING OR CUSTOMER SERVICE EXPERIENCE
Experience
0 to 2 Years
Industry
Advertising / Publishing / Events / PR / MR
Functional Area
Sales / Business Development / Client Servicing
• Make telephone calls to prospects
• Keep accurate and detailed records of calls made and results achieved
• Understand and manage personal performance on a daily basis
• Attend campaign briefings
• Demonstrate a thorough understanding of our clients products and services and the objectives of specific campaigns.
• Maintain confidentiality
• Act as a representative of the client and represent their interests at all times
• Use company script guidelines appropriately and follow detailed briefs to conduct campaign calls
• Provide feedback and input to script and copy development
• Record details of opportunities and lead notes