ITES / BPO / Operations / Customer Service / Telecalling
Job Responsibility:
Responsible
for making and handling outbound calls & meeting with them to raise
funds.
Implementing
and utilizing internal donor data management systems
Informing
donors about the value of giving in order to promote a culture of giving
Providing
relevant information to donors in an honest and effective manner and
responding to related phone queries
Clarifying,
implementing and monitoring donor’s instructions by ensuring that
allocations are appropriate and documented in organizations records
Regular
follow up with old donors and generating new donors
Being
an ambassador for the trust (Action aid & Antakshari foundation) and
protecting/ promoting its good name and reputation. In addition informing
donors on the use and management of donated funds in order to preserve and
enhance confidence in the organization
Satisfying
all reporting requirements and regulations in order to demonstrate
commitment, accountability and transparency.