French french specialist c1 certified French language c1 certification french language specialist B2 certified
Experience
2 to 7 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Ability to manage and lead a team Analysis and MIS/Reporting Customer/Client Interaction Handle escalations for the team Work as a Single point of contact for all non ops departments Graduate Customer orientation & customer first belief Analytical, logical, reasoning & numerical ability Process orientation & Structured thinking Expertise in Excel & PowerPoint Shikha 9289916661, 9899566661