process trainerprocess trainingfeedbacksagentsQAperformancetrainingBPO/ITE'ssr. process trainer
Experience
4 to 10 Years
Industry
Healthcare / Medical / Hospital
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Job Responsibilities:
Ensuring high quality training delivery in the Sales/Team Building/Leadership/Communication/ Sales/ Behavioural
Ability to deliver training programme as per the requirement
Developing need-based training modules as per the requirement
Identifying training needs and existing gaps
Preparing a training schedule and conducting trainings as per the schedule
Monitoring training effectiveness through regular feedback and performance scores
Conducting internal process audits and process reviews for ensuring strict adherence to the process/parameters.
Desired Skills The candidate must possess excellent interpersonal, presentation, and training skills, and should be able to establish priorities and meet deadlines. ABOUT JIVA Established in 1994 Jiva Group is a fast-growing company working in the areas of education and health. In health, Jiva is promoting Ayurveda globally with a customer base in over 50 countries. Jiva runs a chain of Ayurvedic clinics, offers Ayurvedic courses as well as runs a GMP certified Pharmacy that manufactures a wide range of herbal cosmetics and ayurvedic medicinal / OTC products. Jiva thrives on innovation, and has, over the years, produced pioneering products and services in a number of fields. Jiva's TeleDoc project (www.jiva.com/teledoc) has won the UN's World Summit Award. Jiva runs a chain of clinics throughout the country and reaches out to millions of patents. Jiva provides a favourable environment to its employees which fosters their creativity. There is a lot of scope to engage yourself in diversified activities, experiment and independently grow professionally. Jiva is based in Faridabad (near Delhi ) with branch offices based in other parts of the country. You can find out more about us at www.jiva.com. Interested candidates can drop us their resumes on renu.chaudhary@jiva.com Thanks& Regards Renu Chaudhary HRD Jiva Ayurveda Plot no. - 3, DLF Industrial Area Sahani Mod, Opposite SSR Corporate Park Landmark: NHPC Metro Station Main Mathura Road Faridabad