Sr. Implementation cum Support Analyst

Relevant experience with MBA (Finance) is preferred.
Should be open to work in permanent/rotational shifts (US/UK time zone). Please go through the job description thoroughly before applying.
*Sr. Implementation cum Support Analyst:
The Implementation (Onboarding) cum Support Analyst is responsible for analyzing client business and implements that in Arbor product or service. This includes active focus on requirement gathering, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to make the client go live. You will be trained in detailed processes involved in supporting and deploying our systems. An understanding of financial markets is essential.
Job responsibilities will be:
On boarding of new clients
Setting up and loading funds
Take responsibility of support team.
Analyzing Client Business Requirement during the project.
Providing solutions to clients with financial knowledge and system knowledge.
Coordinate with London office/Prime Brokers/ Fund Administrator in connection with the setting up of new connections for trade recon and file transfers.
Candidate should be results-oriented, team player and self-motivator with a strong initiative to deliver
Strong business analysis, technical, and project management skills
Experience in dealing as a client-facing representative
Strong ability as a self-starter who can appropriately priorities work and manage time
Maintaining user documentation in line with product developments
Process documentation
Support Issue Management
Proactively contribute to the AFS Support team and the achievement of its goals.
Qualifications/Requirements:
UG: B.Tech/BE, B.com
PG: MBA Finance/IB
Strong knowledge of FX, Capital Markets, Money Market and IR Market.
2-4 years Work Experience in FX Market, Capital Market, Hedge Fund.
Working knowledge of MS-SQL, MS Office
Understanding of FIX protocol message flow (inbound / outbound) would be preferred.
Strong Analytical and Problem Solving skills
Good communication skills in English both written and verbal.
Should be able to take responsibility of team.
Company Address:
Arbor Financial Systems Pvt. Ltd.
Sebiz Square, 1st Floor, IT C 6, Sector 67,
IT Park, Mohali, PIN 160062,
+91-0172-4640883 I www.arborfs.com
Contact Person: Vijay
Arbor Financial Systems (a UK based MNC) provides Order and Portfolio Management Systems for hedge funds across Europe and US. We are in a fast growing business with a great pipeline of business developing and delivering financial software for hedge funds to clients/brokers. We have offices in Chandigarh/Mohali, London and US and potentially looking to spread our operations in Hong Kong.