SalaryNot Specified
Job TypeFull Time
Job Location Dubai,Dubai,United Arab Emirates

Skills

EXPERIENCE: • MINIMUM OF 5 FULL END-TO END CYCLE SAP IMPLEMENTATIONS • MINIMUM 3 COPA IMPLEMENTATIONS • NEW G/L EXPERIENCE (PREFERABLY A MIGRATION PROJECT) • IN DEPTH HANDS-ON CONFIGURATION EXPERIENCE IN FI AND CO • GOOD
Experience
5 to 6 Years
Industry
Healthcare / Medical / Hospital
Functional Area
IT
• Responsible for the daily management, support and maintenance of the core business applications at MPC, specifically being
o SAP ECC FICO
o SAP Key Users Group
• Manage the delivery of application enhancement programs through BPM and BPR
• Provide leadership to the SAP alignment program
• To be the key driver of the use of business applications throughout MPC
• To create an integrated reporting structure between BE, Accounting and the operational Divisions to ensure standardized and accurate business reporting throughout MPC
• To ensure Business Process Documentation and End User Manuals are up to date, maintained properly and available to all
• To set goals and monitor performance of the SAP ERP Team
• To comply with company policies and procedures
• To comply with data security measures as per information security policies and procedures
• To escalate software problems to respective vendors/partners
• To implement application specific recommendations from internal/external auditors
• To achieve optimal utilization of IT resources
• To run complex IT Projects from design and development to production
• To plan and schedule project deliverables, goals, milestones for SAP projects
• To report on ongoing project status
• To coordinate provision of excellence customer service to all business application users while maintaining professional standards
• To coordinate activities to respond promptly to internal customers request for support
• To maintain effective working relationships and interaction with users to ensure alignment if IT/ ERP and business objectives
• To identify and implement various initiatives to improve user satisfaction and IT support
• To collect user feedback to improve service levels and to meet commitments to internal customers
• To resolve helpdesk issues as per the SLA’s
• To collect IT and ERP training requirements from the different divisions and coordinate internal and external training sessions
• Should be team orientated, generating a strong sense of team spirit amongst the colleagues and other supporting departments for working towards a shared vision.
• Establish and maintain a participative and supportive team culture amongst all team members.
• Communicate clear performance objectives and individual performance targets to all team members.
• Assist the team in developing measurement tools to give real time information on operational performance.
• Contribute to building a positive team spirit by empathizing the team’s commitment to the goals and objectives.
• Manage, motivate colleagues, train, develop the knowledge and skills of the team and ensure that procedures related to performance appraisals and employee compliance is followed.
• Advise all levels of management on their responsibilities and accountabilities in relation to IT and ERP related topics.
• To suggest areas for improvement in internal processes along with possible solution using BPM methodology
• Keeps management team abreast of significant issues or developments identified and actions being taken to improve the situation
• Ensure commitment and team progress towards the divisional and corporate mission, vision and core values through monthly team meetings.
• Prepare formal reports for senior management expressing an opinion on the quality of IT systems and incorporating agreed solutions to process gaps.

Company
Modern Pharmaceutical Company
Location
Modern Pharmaceutical Company
Healthc are CIty - Dubai - P.O Box 1586
Website
http://www.mpchealthcare.com
 
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Posted By

Kamran Ahmad

HR

United Arab Emirates

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