Listening to customer requirements and presenting appropriately to make a sale Maintaining and developing relationships with existing customers in person and via telephone calls and emails Cold calling to arrange meetings with potential customers to prospect for new business, responding to incoming email and phone enquiries Relationship building & researching the market and related products Presenting the product or service favorably and in a structured professional way face-to-face & acting as a contact between a company and its existing and potential markets Negotiating the terms of an agreement and closing sales Gathering market and customer information Representing their company at trade exhibitions, events and demonstrations Negotiating on price, costs, delivery and specifications with buyers and managers Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer Recording sales and order information and sending copies to the sales office, reviewing sales performance, aiming to meet or exceed targets Gaining a clear understanding of customer requirements Making accurate, rapid cost calculations and providing customers with quotations & payment collection from clients Feeding future buying trends back to employers Attending team meetings and sharing best practice with colleagues.