ITES / BPO / Operations / Customer Service / Telecalling
Preparing Vouchers. Handling Documentation Work (Filling, Scanning, Mailing ) Looking admin Work (Courier, Mobile, and Telephone, Electricity bills records, taking care of Stationary for office work.) Performed general office duties and administrative tasks. Maintain office filing and storage systems. Maintain vendor files. Fax, scan and copy documents. Prepare and submit customer invoices. Monitor customer account details for non-payments, delayed payments and other irregularities. Prepare payments for signature. Retrieve information when requested. Maintain up-to date billing system. Carry out billing, collection and reporting activities according to specific deadlines. Maintain accounts receivable customer files and records. Follow established procedures for processing receipts, cash etc. Communicate with customers via phone, mail or personally.