Quality Analyst / Sr. Quality Analyst

Job Title / Designation:  Quality Analyst / Sr. Quality Analyst

Key Functions & Roles of the Candidate:

·         Ability to verify the proofs and data provided to ensure authenticity of the information.

·         Ability to correct grammatical errors, spelling and punctuation to ensure better quality of the content.

·         Ability to listen to the audio and fill the report (content) received from the Auditors/Freelancer. Develop and rewrite the content provided in the Audio.

·         Achieve Daily targets to meet project deadlines.

·         Interacting with the Auditors/ Freelancer through calls to clarify the doubts about the report and to close the incomplete/Pending Reports.

·         Analytical thinking - Understand the discrepancy reasons to have better controls on the error.

Specific Skill Set:

·         Communication skills - Language Preference – Fluency in English & Hindi

·         Good typing Skills

·         Good listening Skills

·         Problem analysis and problem solving

·         Judgement & decision-making

·         Customer service orientation

·         Good Team Player

·         International quality handling skills will be an added advantage

Minimum/Maximum/ Work Experience Required: 0 – 4 years

Annual CTC: 1.5 LPA to 3.5 LPA (basis last drawn salary & work experience)

Location(s) of Job: BTM Layout, Bangalore           

Minimum Education Requirements:  Any graduate

No of rounds of Interviews: 5 (Telephonic, Online Editing test, HR, Operations Head, MD)

Work Timings: Monday – Saturday (10 am – 6:30 pm)

Travel & Allowance: N/A

Languages: Excellent Oral & Written communication skill in English, should be able to speak in Hindi

Relocation & Reimbursement: N/A