Skills
training telecom communication testing hiring associates quality assurance
- Experience
- 2 to 5 Years
- Industry
- ITES / BPO / KPO / Outsourcing
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
Greetings from HGS - Interactive.
We are Hiring Quality Analyst for Telecom Sector.
Job Location : Andheri
JOB DESCRIPTION
Key areas of responsibilities (KRAs)
· Monitor calls on a daily basis and provide constructive feedback to associates in lieu
· Play an important role in achieving team targets
· Identify the training requirements of associates and suggest the same to the Training team
· Additional responsibilities as & when instructed by the manager
Desired skill sets
· Good Communication Skills, Business acumen, Number crunching skills
· MS office skills
Desired qualifications
· HSC / Diploma / Preferably a Graduate
Desired experience
· Should have minimum 1 year experience in the QA role.
Warm Regards,
Supriya Ganiga
HGS Interactive - Talent Acquisition Team.
- Company
- HGS International Services Pvt Ltd
- Location
- HGS International Services Pvt Ltd
4A Summerville, 4th Floor,Junction of 14th and 33rd Road,Banfra(w),Mumbai
- Website
- http://www.teamhgs.com
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