IT Project Management PMP Project Planning MS Project Resource Planning SCOPE Resource Allocation Execution Cost Estimation Transformation Project Management
Experience
7 to 12 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Project Manager - Non IT - Project Management Certified professional (PMP ) on or before 2014 - 5+ years of experience in both, technical and non-technical environment, including 2-3 years of practical professional experience in project management. - Graduate/Post Graduate with at least 7+ years- experience managing one or more transformation (technical or non-technical) program - Proficient with MS Project or similar software and MS Office applications. - Experience of working across the UK or managing International assignments/projects - Experience of creating business cases and benefits realization - High-value personal qualities such as critical thinking and problem-solving skills, ability to influence, manage several concurrent engagements, work in teams, resourceful, responsible, tenacious, independent, self-confident, high-energy, etc. - Effective at managing multiple concurrent client engagements in a highly matrixed and autonomous work environment - Flexible to travel overseas for projects up to 50% - Fluent English essential Job Description : - Manage project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control, and closure. - Work collaboratively with Project members, stakeholders, and the vendors to determine direction and approach to project planning and implementation. - Create, manage and track project vehicles, including, but not limited to: - Project schedules - Detailed project plans - Project scope statements - Cost estimates - Resource plans - Risk and issues logs - Status reports - Tailor project management, development, and support processes to meet the needs of individual (new and/or ongoing) projects. - Manage the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters. - Communicate and collaborate with internal and external customers as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors. - Make decisions and communicate trade-offs and risks; drive key decisions across projects. - Make recommendations to management about schedules, prioritization and resource allocation with input from team members. - Provide ongoing project plan/status reporting for use by account managers, clients, and management. - Provide input into strategic planning and asset creation processes. - Manage resource planning and organizational capacity planning. - Coach and train project team members on processes and best practices. Working Conditions : - Travel may be required, must have a valid passport - Ability to attend and conduct presentations. - Flexible working hours.