The Product Manager role is a crucial pivotal role in driving B2B business for a designated destination like
Thailand, Dubai, Mauritius, Maldives, Singapore, Malaysia & Hong Kong.
The Product Manager will handle these functions as a profit centre along with leading and handling various
functions.
- Managing hotel contracts online – rates, allotments, close out etc.
- Campaign management & lead generation for designated destinations
- Online system usage & behaviour analysis
- Developing OTA & Online B2B partnerships via API & XMLs
- Shaping up & scaling the B2B online business for Travstore
- Identifying and contracting wholesale pricing from DMC’s , Hotels, & suppliers
- Creation of compelling pricing & services standards to result in market leading wholesale B2B
distribution for the assigned destination.
- Facilitating communication & information to Travstore staffs and Travel agent
Key Responsibilities
- Identify DMC’s, Suppliers & Service providers in a given destination
- Negotiate contracts, pricing & terms of Business
- Conduct due diligence on all vendor options to ensure appropriate business functioning
- Craft itineraries for the given destination
- Survey and analyse available itineraries for commercial comparisons
- Train the operations/sales/ business development team on products
- Respond to all urgent incidents reported by field staff, partners or operation officers
- Analyse/Update tour costing and ensure trips are running to budget and profitability
- Developing & managing potential online B2B channel for both offline agents & OTAs and promoting
sales through the online system
- Responsible for analysing competitors online portal, campaigns and promotions
- Will be responsible for designing competitive campaigns and promotions
- Creating logins for agents, educating users about online system & providing system demos
- Analysing data to determine hotel contract pricing & selling strategies
- Managing supply chain of Online Portal Room Inventory
- Responsible for daily status report of team in terms of contract feeding and other responsibilities
- Guide product team to deliver products with the minimum technical solution that meets the business
goals
- Provide regular status reporting and analysis including on key metrics, and goals.
- Other duties as assigned
Technical Skills
- Excellent understanding of Thailand, Dubai, Mauritius, Maldives, Singapore & Malaysia as tourist
destinations & preferably having visited the given destinations
- Strong hold and network of suppliers in Thailand, Dubai, Mauritius, Maldives, Singapore & Malaysia.
- Excellent data Analysis skills
- Understanding of and experience with B2B travel business for holidays
- Experience in / understanding of travel agent channel business
- Excellent MS Office Skills, in particular MS Excel & MS PowerPoint
- Preferably a bachelor's degree in engineering with an MBA
Other Skills & Abilities
- Self-motivated and willing to “do what it takes” to get the job done
- Able to prioritize, manage time and work to deadlines.
- Flexible and a positive problem solving outlook
- Proactive and responsible team worker with an outgoing personality
- An individual with initiative, able to go and instigate change and follow through on commitments
- Excellent communication skills, both written and verbal
- Demonstrated leadership capability
- Strong work ethic
- Attention to detail and accuracy – Capable of reasoning and thinking through problems and be able to
independently and jointly develop desired solutions
- Excellent Team Player
- Good Mentoring and Coaching skill
- Demonstrated ownership and accountability
Opportunity
- To work with a team of professionals who are experts in their field and possess a passion for their
work
- Travstore’s core purpose is to provide a culture that focuses on the needs of our people. We seek to
energize and challenge by maintaining a supportive and team-oriented spirit.
- At Travstore, one will be part of a diverse, driven team of people whose experiences and successes
are real
- Travstore give you opportunities to expand your knowledge of the emerging technologies, trends, and
related business services that are changing the way people work, customers engage, and businesses
thrive
- Has the atmosphere of a start-up with the opportunities and gives you a platform to explore your
creativity
- Travstore gives the chance to work side-by-side with world-class hotels and leading travel agencies
across the globe giving you a world class exposure
This is a FULL time position with Travstore where the compensation package is best in industry and includes
bonuses and full medical benefits.