PERSONAL TRAINING MANAGER

Job Components
· Schedule, supervise, and evaluate training staff, ensuring program quality
· Recruit, interview, hire and train personal training staff
· Implement company services at secured sites:
· Work in partnership with Site Managers to develop and grow the personal training program
· Perform personal training if necessary
· Provide administrative and customer support for the sites and headquarters
· Manage budgets for the sites
· Produce monthly operating reports, including income/expense, participant retention, and participant satisfaction
· Drive the personal training program to increase bottom line revenue and growth
· Be a team player and perform additional duties as needed
· Can handle administration of the existing personal training department
· Must have vision to drive the program to its full potential
· responsible for developing systems and implementing processes that assure that all clients are being serviced and all personal trainers are developing the skills to grow their businesses
· Must communicate with trainers and act as a liaison between Corporate Site Managers, Special Services Managers and the Director of Corporate and Special Services
· He/ She Must return and/or resolve customer concerns
· Must work closely with the Director of Corporate and Special Services to achieve and maintain the standards of excellence set forth by the company