Operation Executive -BSC chemistry/Botany/Horticulture

Operation
Executive (OE)

Eligibility
Criteria:

with
Good Communication skills -( knowing the local language), basic compuetr
skills

B'sc Graduates (Chemistry,
Zoology, microbiology, botany, horticulture, agriculture

Key Responsibilities/Accountabilities Description

Responsible for planning, scheduling and
execution

of services as per the daily schedule and

conforming as per PMP

Distribution of chemicals, equipment and
materials

to technician

Allocation of Conveyance and OT to
technicians

Scheduling to be done as per time frame
mentioned

in contract

Rescheduling of jobs depending on
availability of

technicians

To keep a close eye on the developments
& business

opportunities in his territory

Quality Assurance & Complaint Handling

To ensure the quality of service delivery

Maintenance of materials and equipments

Complaince and closure of audit non-conformities

To control daily operations with team of technicians

To assist CSEs in handling customer complaints

within 24 hours and to resolve the complaint as per

the customers convenience

To attend the complaints & logically conclude them

Identify problems and resolve the issue in

cordination of the Branch Manager.

Identing
Materials and Costing

Proper planning monthly and quarterly wise
for

Indenting of materials

Maintaining proper documentation of stock
Maintain cost of execution at optimal level

Check on quantity of chemicals at sites

Customer Relationship Management

To ensure proper customer
satisfaction as per SOP

Monitoring
of service quality at customer Sites