Medical Professional / Healthcare Practitioner / Technician
Medical Officer
About Company :
As India's largest TPA, we at Medi Assist focus on making health insurance benefits hassle-free, accessible and affordable to every Indian citizen. Our goal is to be an effective single point of contact between the various stakeholders in the healthcare ecosystem - the insured, the insurer and the medical service provider - and to simplify the complex world of healthcare and health insurance.
Location : Bangalore
Function : Healthcare
Vacancy : 15
Job Description :
Job Description:
As a CareRamger , would assist patients/relatives during hospitalisation and patient discharge at the network hospital
Create awareness on Self-Help tools ( Mobile app/Website/SMS/Toll free )
Connect with all associated TPAs and provide first hand customer support in respective hospital
Customer support between 8am to 10pm (with flexible shift timings)
Skills/Role:
Good communication and ability to handle patients and their relatives.
Thorough knowledge of the medical terms and medical conditions.
Should have ability to communicate and discuss medical condition with internal and external stakeholders – Insurer/TPA/Hospitals
Ability to co-ordinate between Patient, Hospital and Medi Assist.
Should be ready to commute locally and have resources to commute (BUS or two wheeleror Metro or Train etc.)
Open for different work shift timings ( between 8am to 10 pm)