Operations Analyst working in Application Support to provide technical support, testing and implementation of change to the Banks IBM Mainframe systems (online and batch). Changes handled include planned and emergency work. Other tasks include Problem Resolution via ServiceCenter and Disaster Recovery activities. Experience of working in an IT mainframe environment and be skilled in the techniques of operations analysis, operational design and operational acceptance testing TWS (Expert) JCL (Expert) DB2 (Familiar) IMS (Familiar) CICS (Familiar) RACF (Familiar) IBM Utilities (Expert) TSO/ISPF (Expert)