• A FLEXIBLE MENTALITY TO LEARN A SLIGHTLY DIFFERENT APPROACH AS APPLIED BY NAVIGANT BPM INDIA PVT LTD.
• STRONG ATTENTION TO DETAIL AND A HIGHLY RELIABLE WORK ETHIC.
• STRONG INTERPERSONAL INFLUENCING AND PRESENTATION SKILLS REQUIRED.
Experience
3 to 10 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
Medical Professional / Healthcare Practitioner / Technician
• Plans for and guides the learning process to help trainees achieve program objectives, by following approved curriculum.
• Identify training gaps in the team and develop a plan with department training managers for retraining sessions. Will be responsible for successful implementation of retraining sessions.
• Monitoring trainee performance data to identify areas to reinforce training material. This includes analyzing exam results in detail and presenting findings + proposed resolutions. This will be shared jointly with others who are also ensuring this process is thorough, complete and regularly monitored.
• During non-training or non-production periods the trainer would be involved in conducting Refresher trainings for Coders, preparation of training manuals; conduct continued education sessions as assigned.
• Monitoring and reviewing the progress of trainees through training and provide feedback.
• Amending and revising Coding training programmes as necessary, in order to adapt to the changes that occur in the work environment.