A marketing manager should: have knowledge of a wide range of marketing techniques and concepts be an excellent communicator be able to respond well to pressure think creatively be interested in what motivates people Industrial marketing, also known as business-to-business (B2B) marketing, is a branch of communications and sales that specializes in providing goods and services to other businesses, rather than to individual customers. Because industrial marketing often involves large orders and long-term relationships between the producer and client, the process from first pitch to close of sale is often more complex than the process between a business and a private customer. While B2C sales might focus on one-on-one interactions between two parties, businesses are usually made up of a number of individuals. Before the product appears on the other store's shelves, the two businesses must reach a deal that will involve the manufacture, purchase, and shipping of thousands of products.