Customer Service (Voice) Voice process Voice Support Domestic Voice Process
Experience
1 to 2 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
Sales / Business Development / Client Servicing
Make Outbound Calls for customer Feedback and offers. Should be able to handle customer queries and complaints. Provide relevant solutions to the customer. Taking orders of the customers and entering the data into the database. Up-selling food products to customers on call. Maintaining Sheets and updating data. Addressing customer complaints and convincing customers to stay with the brand Candidate Should Be Residing Between Vashi to Wadala or Vashi to Airoli Hindi (Good) English (Good) Must have basic computer skills upselling products telesales skills Shift Timings 8:30 AM - 5:30 PM 9:30 AM - 6:30 PM