Hiring Client Services Executive

The main role for Client Services Executive is to create and maintain relationship between the agency and its clients. The Client Services Managers will generally ensure the alignment of promotional strategies with overall business goals for each client through liaison, direct contact and marshalling of agency resources. He/She will be the key, day-to-day agency representative of the client and will maintain a highly responsive service orientation in all transactions.
1. Maintains senior level client contacts on daily basis.2. Works proactively to provide client marketing needs with the greatest amount of added value by communication.3. Receives client briefings, and analyses the input of client together with background knowledge, research, field feedback etc. to produce creative brief for the Creative & Media team. 4. Writes Business proposals to help close new business, attending client presentations and documenting client scope, thus making sure that the sales process has progressed effectively.5. Cooperates with customer inquiries, agency inquiries and internally controls the market to provide competent solution. 6. Provides creative, production, media, public relations and interactive department personnel with well-documented input, support data and production materials as required; ensures that advertising strategies are clearly defined, approved by clients, and understood by the creative and media groups. 7. Responsible for staying informed on activities that are being performed on their accounts and being the final sign off on ALL important documentation/deliverables before they go to a client. This includes: budget, project plan, mockups, storyboards, deliverables, etc.8. Provides creative, production, media, public relations and interactive department personnel with well-documented input, support data and production materials as required; ensures that advertising strategies are clearly defined, approved by clients, and understood by the creative and media groups.9. Coordinates and authorizes quotations for client approval & assists in preparation of client invoices. 10. Ensures prompt collection of account receivables and ensures that they dont exceed the given limits.11. Writes Client Contact Reports; reviews important developments with relevant account executives and director of client services. 12. Prepares month-end overviews of clients current activities, and monthly revenue forecasts, plus plans for future development of accounts.