ITES / BPO / Operations / Customer Service / Telecalling
Starts operations by entering commands.
Maintains operations by monitoring error and stoppage messages observing peripheral equipment entering commands to correct errors and stoppages reloading paper making adjustments in process notifying supervisor for additional resources.
Documents problems and actions by completing production logs.
Resolves user problems by answering questions and requests.
Contributes to team effort by accomplishing related results as needed.
Good Knowledge in MS Office, Data Entry, Mailing, internet Etc.
Computer Operator Skills and Qualifications:
Data Processing, Data Center Experience, Informing Others, Reporting Skills.