Front Office Exec. (Female)

Responsibilities
1. Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
2. Train, supervise and support office staff, including peon, security guards and call center agents
3. Ensure timely and accurate customer service
4. Handle complaints and specific customers requests
5. Monitor stock and order office supplies
6. Ensure proper mail distribution
7. Keep updated records of office expenses and costs
8. Ensure company’s policies and security requirements are met
9. Follow up with the customers/ prospects to enhance sales.