Field sales Executive

Customer Service Executive

Responsibilities:

·
Develop
a given territory & handle key accounts

·
Plan
& Implement sales strategies to achieve growth objectives

·
Provide
technical support and solutions based on customer's requirements...

Areas of Responsibilities

Key Responsibilities/Accountabilities Description

Business Development (Sales)

To get business as per the approved business plan

for the branch

Responsible for sales promotion activities in his

assigned territories

Identification of prospective customers and

responding to enquiry calls

To maximize conversion of enquiries into orders

To ensure all renewals

To keep a close eye on the developments &

business opportunities in his territory

2. Customer Service

To ensure the quality of service delivery

To maintain good liaison with the customers

To prepare reports & submit the same on time to

the customers

To attend the complaints & logically conclude them

Customer feedback to the BM and collection of

Appreciation Letter from RBU/CBU customers1.

3. Administration and Accounts

Ensuring timely submission of invoices & getting

the necessary acknowledgements wherever

necessary

Follow up for the timely and correct invoicing by

the back office

Ensuring all the collection depositing to back office

in 24 hours time

Review of daily collection & billing with back office

4. MIS To prepare Daily Sales Report