Skills
CRM / Sales / Business development/ Relation / CustomerMonitoring the quality of calls to improve quality,
minimize errors and track operative performance. Recording statistics
and preparing reports. Responsible for Customer surveys and answering
customer queries through customer forum & Escalation queue. Working
in a structured and methodical manner with a focus on timely delivery
and ownership of responsibilities.
Skill Required :- Excellent written
and oral communication skills. Analytical and mathematical skills