Skills

bpo
Experience
0 to 1 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling

Job Description


A). Key Responsibilities:
i. Responsible for attending calls and providing information as requested by the caller,using a very user friendly software.
ii. Ensure that appropriate information is provided while taking a call.
iii. Ensure that the duration of the call is within the standardized Average Time Taken (
iv. Adhering to the quality norms
v. Candidates will be provied with specialized training on the software to retrieve information on anything and everything under the sun
B) Mock chat or a mock email (A recruiter typically engages the candidate in a mock chat / email writing session and assesses their ability to comprehend issues, offer solutions and build rapport)
Regards
Prateek
Hr Manager
Logic-International
9971SS3948.7042O89472


Company
Logic-International-Bpo
Location
Logic-International-Bpo
Apsara building off. no.7 (Basement) Nr. Karol Bagh metro Exit By Gate No. 7
Website
http://Prateek Aps
 
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