Customer Service Associate

Job Description
INBOUND VOICE PROCESS IN INTERNATIONAL & DOMESTIC BPO
Opening in Associate Level and Sr. Associate Level ONLY & for Voice process
Excellent Spoken English skills is a MUST
Problem Solving and Analytical Skills
Ability to analyze and solve customer queries over the phone (INBOUND, NO SALES/TARGETS)
Lucrative Salary & Incentives (Rs. 9,000 - 15,000 Take Home + Performance Incentives + Free Pick & Drop with Security etc.)
5 days/week (2 Week Offs)
Free Pick-Up & Drop facility provided with Security Guard (As per Company Policy)
Provident Fund, Gratuity, Mediclaim, Life Insurance etc. provided
Requirements
Under Graduate 10 + 2/ 10 + 3 years of Diploma
Graduate - B.Sc/ B.Com/ B.A - Any Specialization,
B.B.A - Management, BCA - Computers, B.Tech/B.E. - Computers, Electrical, Electronics/Telecommunication, Instrumentation,
Diploma - Computers, Electrical, Electronics/Telecommunication,
Desired Candidate Profile:
Fresher / Experienced Candidates
Undergraduates & Graduates in any stream
18-45 years of age
B.E. & BTech (ONLY CS, Electronic, Electrical & Instrumentation) candidates are eligible
Excellent Spoken English skills is a MUST
Candidates should not be part of any Regular Academic course.
Willing to work in Night Shifts (Rotational shifts)
Free Pick-Up & Drop facility provided with Security Guard (As per Company Policy)
BothTechnical & Non-Technical VOICE process