150,000 - 250,000 INR 
Full Time
View Applications
Skills
communication support management customer office service skills interpersonal ms time voice- Experience
- 0 to 5 Years
- Industry
- IT - Software Services
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
Customer Care Executive
Qualification
Graduate or Post Graduate in any Discipline
Experience
Minimum 1-3 years
Skills Required
Clear and friendly telephonic voice.
Good communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally
Capacity to work both as an individual and as a team
Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame
Basic computer knowledge with MS-Office, and effective browsing skills Ability to work in given time-frame and capable to work under pressure.
Excellent organizational and time management ability
Responsibilities
To remain as basic point of contact for customers with queries, complaints, feedbacks, requests etc
Ensuring timely and professional responses to all complaints, requests, and queries received
Research and compilation of answers for informational requests from customers
Proper recording and scrutiny of the complaints received
Efficient dealing of complaints to completion and enabling satisfaction of customer
Rendering useful administrative support to other members of the customer care team
Administrator:1Position Open
Who have software(Server, Any Software Experience)
- Company
- Smart Step India
- Location
- Smart Step India
217- A, Trade Center,, 18/1, Agra Bombay Rd, South Tukoganj, Indore, Madhya Pradesh 452001 - Website
- http://www.smartstepsindia.com
- View Jobs By This Company
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