Salary100,000 - 200,000 (PA)
Job TypeFull Time
Job Location Ahmedabad,Gujarat,India

Skills

BPO Call Centre Executive Telecalling Customer care executive
Experience
1 to 4 Years
Industry
Healthcare / Medical / Hospital
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Travel Imbursement
No
Accomodation
Not Included
Transport Facility
Not Included
  • answer calls and respond to emails
  • handle customer inquiries both telephonically
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with service information
  • enter new customer information into system
  • update existing customer information
  • identify and escalate priority issues
  • route calls to appropriate resource
  • follow up customer calls where necessary


Company
Shalby Ltd.
Location
Shalby Ltd.
Ahmedabad
Website
http://www.shalby.org
 
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