Skills
• Excellent Communication and Interpersonal Skills • Strong hold on the English language • Good working knowledge of the business particularly in Project Management/Client Services activities • Experience with managing a client acc·Building and managing strong
relationships with clients with regards to online digital projects
(SEO,SMO,PPC, Ecommerce) and Offline Communications
·Collecting regular feedback
from clients and sharing the insights for development
·Handling Queries of Clients
and fixing issues through proper co-ordination
·Responsible for revenue
generation/ payment collection from the existing customers
·Co-ordinate with the Existing
clients to cross sell new service
·Attending client meetings
with the Account Manager to fix issues
·Coordinating the execution of
the various elements of the project
·Identifying account growth
opportunities and directing these to the Sales team
·Responsible for all aspects
of project closure including producing project reports