ITES / BPO / Operations / Customer Service / Telecalling
Maintains senior level client contacts on daily basis.2. Works proactively to provide client marketing needs with the greatest amount of added value by communication.3. Receives client briefings, and analyses the input of client together with background knowledge, research, field feedback etc. to produce creative brief for the Creative & Media team. 4. Writes Business proposals to help close new business, attending client presentations and documenting client scope, thus making sure that the sales process has progressed effectively.5. Cooperates with customer inquiries, agency inquiries and internally controls the market to provide competent solution. 6. Provides creative, production, media, public relations and interactive department personnel with well-documented input, support data and production materials as required